Cancel Open Orders

Open market orders usually execute too quickly to be cancelled; however, it may be possible to cancel a limit order before it is executed. The procedures below work only if the order is still open when the cancel order instructions are received. Split-second timing may prevent a cancel order from becoming effective even if you successfully submit it to the server. After you place your cancellation, check the "Trade Journal" to confirm that your order was successfully cancelled.

Cancel an Open Order

1. Select "Open Orders" from the "Trade" drop-down menu.
   
   
   
   
2. Place a check mark next to the order to be cancelled. Since orders may fill while you are viewing the Open Orders, click “Refresh” periodically to confirm that the open orders still exist.
3. Click "Cancel Selected Orders.” The cancellation request will be sent and if successful, the order will be cancelled.
   

Confirm the Status of Your Order

All trade transactions are logged to your "Trade Journal" located in the "Portfolio" menu. Check the "Trade Journal" to confirm the results of the cancellation order (either cancelled or too late and filled).

A pending cancellation will have a "Status" of "Submitted,” and a "Trans Type" of "CXL.” A confirmed cancellation will have a "Status" of "Canceled" with the same Order ID as the original order.